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24/7 health and safety support for our clients
Ask any question about health and safety on your site, at any hour, and get an answer in seconds. Included in the Patron annual subscription.
Log in here: clients with an annual subscription and the Patron team.
Please read before you use it
The answers here are written by artificial intelligence (AI), not by a person. They can be wrong or incomplete. It is an informal advisory service only, not professional advice for your specific situation. Take this into account: you remain fully responsible for the decisions you make and the actions you take. If anyone is in danger, call 999.
Patron HSE · 24/7 SupportDemo
24/7 Support
Ask me anything about health and safety on your site: documents, inspections, accidents, CDM duties. Pick an example question below to see how I answer.
AI answer. It can be wrong: check it before you act.There has been an accident on site. What do I do in the first hour?
24/7 Support · example answer
If anyone is seriously hurt or in danger, call 999 first and give first aid. Make the area safe and stop the work that caused it, but do not disturb the scene more than you have to. Write down what happened and who saw it, and take photos. Deaths and specified injuries must be reported to HSE under RIDDOR without delay.
AI answer. It can be wrong: check it before you act.An HSE inspector has arrived on site. What do I do?
24/7 Support · example answer
Stay calm and cooperate. Inspectors can enter a site at any reasonable time without notice. Show them your construction phase plan, RAMS and records, answer honestly and note what they ask for and by when. If you are given a prohibition notice, stop that work straight away.
AI answer. It can be wrong: check it before you act.What CDM documents does a small builder need?
24/7 Support · example answer
On every job you need a construction phase plan and risk assessments for your work, usually written as RAMS. Depending on the job you may also need COSHH assessments, permits to work, a lifting plan and site induction records. If you work for a principal contractor, they will tell you what they need before you start.
AI answer. It can be wrong: check it before you act.What are my duties as principal contractor?
24/7 Support · example answer
You plan, manage, monitor and coordinate health and safety during the construction phase. You prepare the construction phase plan, organise cooperation between contractors, make sure every worker gets a suitable site induction, keep unauthorised people off site and provide welfare facilities. You also work with the principal designer and pass on information for the health and safety file.
AI answer. It can be wrong: check it before you act.Which accidents do I have to report under RIDDOR?
24/7 Support · example answer
Deaths, specified injuries such as most fractures and amputations, injuries that keep a worker off normal duties for more than seven days, and certain dangerous occurrences, such as the collapse of a scaffold more than 5 m high. Deaths and specified injuries must be reported without delay, over-seven-day injuries within 15 days.
AI answer. It can be wrong: check it before you act.When does a project have to be notified to HSE?
24/7 Support · example answer
When the construction work will last longer than 30 working days with more than 20 workers on site at the same time, or will exceed 500 person days. The client sends the notice on form F10 before work starts. On a domestic job, that duty passes to the contractor or principal contractor.
AI answer. It can be wrong: check it before you act.How often must a scaffold be inspected?
24/7 Support · example answer
A competent person must inspect it after it is put up and before it is first used, at least every seven days after that, and after anything that could affect its stability, such as high winds. Each inspection must be recorded and the report kept on site.
AI answer. It can be wrong: check it before you act.Do I need an asbestos survey before refurbishment?
24/7 Support · example answer
If the building was built before 2000 and the work will disturb its fabric, yes. You need a refurbishment and demolition survey of the area where you will work, or of the whole building if it is being demolished. Work must not start until you know where the asbestos is.
AI answer. It can be wrong: check it before you act.How do I get CHAS accreditation as a small builder?
24/7 Support · example answer
You choose a CHAS membership level, fill in the online health and safety questionnaire and upload your documents: usually your health and safety policy, risk assessments, method statements and evidence of training and insurance. An assessor checks them and may ask you to correct something before you pass. Accreditation is renewed every year.
AI answer. It can be wrong: check it before you act.For our clients
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Questions builders ask most
There has been an accident on site. What do I do in the first hour?
If anyone is seriously hurt or in danger, call 999 first and give first aid. Make the area safe and stop the work that caused it, but do not disturb the scene more than you have to. Write down what happened and who saw it, and take photos. Deaths and specified injuries must be reported to HSE under RIDDOR without delay.
An HSE inspector has arrived on site. What do I do?
Stay calm and cooperate. Inspectors can enter a site at any reasonable time without notice. Show them your construction phase plan, RAMS and records, answer honestly and note what they ask for and by when. If you are given a prohibition notice, stop that work straight away.
What CDM documents does a small builder need?
On every job you need a construction phase plan and risk assessments for your work, usually written as RAMS. Depending on the job you may also need COSHH assessments, permits to work, a lifting plan and site induction records. If you work for a principal contractor, they will tell you what they need before you start.
What are my duties as principal contractor?
You plan, manage, monitor and coordinate health and safety during the construction phase. You prepare the construction phase plan, organise cooperation between contractors, make sure every worker gets a suitable site induction, keep unauthorised people off site and provide welfare facilities. You also work with the principal designer and pass on information for the health and safety file.
Which accidents do I have to report under RIDDOR?
Deaths, specified injuries such as most fractures and amputations, injuries that keep a worker off normal duties for more than seven days, and certain dangerous occurrences, such as the collapse of a scaffold more than 5 m high. Deaths and specified injuries must be reported without delay, over-seven-day injuries within 15 days.
When does a project have to be notified to HSE?
When the construction work will last longer than 30 working days with more than 20 workers on site at the same time, or will exceed 500 person days. The client sends the notice on form F10 before work starts. On a domestic job, that duty passes to the contractor or principal contractor.
How often must a scaffold be inspected?
A competent person must inspect it after it is put up and before it is first used, at least every seven days after that, and after anything that could affect its stability, such as high winds. Each inspection must be recorded and the report kept on site.
Do I need an asbestos survey before refurbishment?
If the building was built before 2000 and the work will disturb its fabric, yes. You need a refurbishment and demolition survey of the area where you will work, or of the whole building if it is being demolished. Work must not start until you know where the asbestos is.
How do I get CHAS accreditation as a small builder?
You choose a CHAS membership level, fill in the online health and safety questionnaire and upload your documents: usually your health and safety policy, risk assessments, method statements and evidence of training and insurance. An assessor checks them and may ask you to correct something before you pass. Accreditation is renewed every year.
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